At Ardua Ventures Ltd, we are committed to providing exceptional service and ensuring that your orders are processed and delivered efficiently. Please review the following information regarding our fulfilment policy:
Order Processing Time:
Orders are typically processed within 5 business days after payment confirmation. Processing times may vary during peak periods and due to unforeseen circumstances. Any delays will be communicated promptly to customers.
Shipping Methods:
All our products / services are delivered digitally and will be presented through safe and secure methods such as Email, Cloud Storage Services, File Transfer Services, Messaging Apps, FTP, Peer-to-Peer File Sharing, QR Codes and Encrypted File Sharing.
Order Tracking:
Customers will receive either SMS or Email updates on a regular basis. Our 24/7 Customer Support team are always available to meet your queries or concerns.
Product Delivery Estimates:
Prior to confirmed orders, customers will receive clear lead times for each product / service.
Order Changes and Cancellations:
Changes to orders and cancellations may be accommodated within a limited time frame after order placement. Please contact our customer service team as soon as possible for assistance.